Tag Archives: Visitors

Letting Visitors Comment Without Having To Login

What is easier than filling in 3 fields name,url and email, As you can guess I am talking about blog comments because this morning I awoke with the intention of reading a few blog posts and making some comments since I no longer seem to do that anymore. In my email their was a post from a cool blog I read sometimes who’s writer also likes to rant and as it was a customer service review I was particularly interested since I have been ranting about customer service recently here also.   . When it was time to comment I noticed that I had a post that was quite related to it and wanted to fill in the url field to link to that customer service post. But WordPress dot com wanted me to login as they knew my email. For those of you that don’t know my blog uses WordPress.org not .com and I do not be logged into WordPress dot com but when logging in if I had of put in the Wrong password my comment would have been lost.

Then I would be resetting passwords and probably reading other blogs or even worse reading Facebook timelines like is in the case where sites ask you to login with Facebook to make a comment. Sure sites do this to combat spam but if protection and so called security measures are deterring people from commenting should you really be using them ?. I see having login to comment and services that try to make readers login to make comments are just like having 10 security people outside your nightclub stopping people getting in when inside the music is playing, Barstaff are preparing drinks but nobody is dancing because the club is empty. If you are blocking interaction unintentionally with login to comment systems you just may be filtering out valuable information instead of just combating spammers.

Make Contact Page Open in a New Window

Using TARGET = “_blank” for your contact page is important there are many reasons why you should.

Firstly when you open your contact page in the same window visitors can loose track of what they wanted to contact you about. Here is an example I was visiting a site that I visit quite regularly and noticed that one of the links was giving a 500 Syntax error, command unrecognized so I tried to contact the webmaster that the script that this page required to run was not working correctly. But the contact page was opening in the same browser window and not in a new window or tab. This meant that when the contact page was open referring to the broken site script required me to click back to reference the broken url. So I did not care anymore to contact the webmaster as it was too much work and they would probably consider my email as Spam and give no thanks.

Furthermore contact pages on websites are mostly too commercial and do not offer true possibilities for visitor communication with the website owners. Contact pages seem to be only about selling more and not reading the visitors opinion even if it’s about telling them that something is very wrong and they can fix it. Companies pay 1000′s to website developers to build websites but even if these sites are compatible with all browsers at the time of their creation with new browsers and new ways to view websites with other technologies such as tablets and smartphones.

 

Companies pay a developer to build a website and think that’s it we have our domain and site setup but a few years later they are incompatible from the devices people are accessing them from, moving with technology and times is important and this also means offering visitors to contact you about more than just sales.

Using Landing Page Optimization Services

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